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reading reflection #2 - social psychological aspects of CMC
Geschrieben von
thomas t
,
31 März 2009
·
496 Aufrufe
Computer-Mediated Communication
Communication is divided in qualities. From high quality communication, like face-to-face, to low quality communication, like a latter. In high quality communication you have not just words, you also have the pitch of your voice and facial expressions, which communicate. So you're able to show someone your emotions or, for example, make sure that what you said is ironic.
Theory says, that people prefer the highest quality possible to communicate. And because it's just text related, CMC is low quality.
Well, if I go after that theory, I have to make a phone call before I write an e-mail. But I take a look at my phone bill and on my e-mails and it is just the other way round. How is this possible?
People try to idealize offline communication. But research show that users invented a new form of emotional expressions: emoticons and tags. So CMC turned form low quality to high quality and it is not asocial or even antisocial. In fact internet is a new way to create and maintain relationships - it is very social.
It has also shown, that people feel very safe, secure and private in internet. I think it is because you don't see the others, so you have the illusion to be alone. So you starting to write everything that comes in your mind, which could be very rude, leading into a flame war.
But keep in mind that CMC has the feature to save every word typed in as long as the provider likes. So you are not that private.
Readings:
Thurlow, C.; Lengel, L. & Tomic, A. (2004). Describing CMC: interpersonal dynamics. In: Computer mediated communication. Social Interaction and the internet (pp. 45-57). London: Sage.
Sproull, L. & Kiesler, S. (1998). Do You Know Who You're Talking To? In: Connections. New Ways of Working in the Networked Organisations (pp. 37-55). Cambrige, MA: MIT Press.
Theory says, that people prefer the highest quality possible to communicate. And because it's just text related, CMC is low quality.
Well, if I go after that theory, I have to make a phone call before I write an e-mail. But I take a look at my phone bill and on my e-mails and it is just the other way round. How is this possible?
People try to idealize offline communication. But research show that users invented a new form of emotional expressions: emoticons and tags. So CMC turned form low quality to high quality and it is not asocial or even antisocial. In fact internet is a new way to create and maintain relationships - it is very social.
It has also shown, that people feel very safe, secure and private in internet. I think it is because you don't see the others, so you have the illusion to be alone. So you starting to write everything that comes in your mind, which could be very rude, leading into a flame war.
But keep in mind that CMC has the feature to save every word typed in as long as the provider likes. So you are not that private.
Readings:
Thurlow, C.; Lengel, L. & Tomic, A. (2004). Describing CMC: interpersonal dynamics. In: Computer mediated communication. Social Interaction and the internet (pp. 45-57). London: Sage.
Sproull, L. & Kiesler, S. (1998). Do You Know Who You're Talking To? In: Connections. New Ways of Working in the Networked Organisations (pp. 37-55). Cambrige, MA: MIT Press.
